Otto's Liquors in Minneapolis, MN Closed now

Reviews about Otto's Liquors

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  December 29, 2019, by Briana Nicole
  Everything is quite a bit more expensive than other stores--this place is all about convenience if you shop here. Sadly, in addition to being overpriced they are also a tad rude and unreliable. 8 minutes to close they have the door locked with an employee dedicated standing at the door to unlock it to let people out, but no people in. You have enough employees to have one standing at the door doing this, yet you are locking customers out early... Why not just have Mr. Doorman help check people out so you can stay open until the time on your door? 9:57pm everyone clears out of the store and all of the cars but one leave.. I call, inquiring as to why they wouldn't be open until 10 and the lady says they didn't close early... I tell her I was just there at her locked door, she says "Well we were really busy!" I informed her they lost a customer as I was watching from my car through the window at their empty store... 3 minutes before they technically close. Convenience isn't enough to make up for inconsistent service.